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Privacy Policy

1. Introduction

Singwe Carriers CC ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through your use of our website and your engagement with our services.

This policy is in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), which governs the processing of personal information in South Africa.


2. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Full name and contact details (phone number, email address)
  • Company name and job title
  • Physical or postal address
  • Information submitted through our contact or enquiry forms
  • Any other information you choose to share with us

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on the website
  • Referring website or search engine
  • Device type and operating system
  • Cookies and similar tracking data (see our Cookie Policy)


3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide the services you have requested
  • Process and manage service agreements and transactions
  • Send service-related communications and updates
  • Improve the functionality and content of our website
  • Comply with our legal and regulatory obligations
  • Detect and prevent fraud or misuse of our website

We will not use your personal information for unsolicited marketing without your prior consent.


4. Legal Basis for Processing

Under POPIA, we process your personal information on the following grounds:

  • You have given your consent
  • Processing is necessary to fulfil a contract with you
  • Processing is required to comply with a legal obligation
  • Processing is in our or your legitimate interests, where these are not overridden by your rights


5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers and subcontractors who assist in delivering our services
  • Legal or regulatory authorities where required by law
  • Professional advisers such as lawyers, auditors, or insurers

Any third parties with whom we share personal information are required to handle it in accordance with POPIA and applicable data protection standards.


6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely deleted or anonymised.


7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.


8. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa


9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to read the privacy policies of any third-party sites you visit.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact our Information Officer:

📍 1479 Beverley Street, Andeon, Pretoria, Gauteng 📞 +27 12 372 0537 ✉ info@singwe.net